Can I cancel anytime?

Yes, you can downgrade your subscription anytime by going to the Stripe billing portal link provided in the user account menu.

What payment methods are accepted?

We accept all major credit and/or debit cards along with Apple and Google pay. We also accept payments with Link.

Do you offer free trials?

Although we don't currently offer free trials, our free plan should be more than enough to decide.

Can I get a refund?

If you have issues with our product, we will refund you in full if you contact us within 90 days. For none issue inquires, you can request a refund within 60 day period by emailing info@krastie.ai.

How do credits work?

The number of AI credits deducted from your usage will depend on the AI model being used. On the AI dropdown, it will tell you how many AI credits you are about to be using.

Is my data secure?

Yes, your data is encrypted with TLS/SSL and all payments are handled by Stripe.