Solutions

Get your products recommended in AI shopping answers

Understand how AI models surface your catalog, optimize the content shoppers see cited, and win more mentions in category prompts.

Visibility audit

Check your site for SEO, international, GEO optimization, and AI visibility

Last updated: Mar 24, 2026 10:42 AM

AI visibility score

98%

Position

1

Leaderboard

1Intercom (You)98%
2Helpscout86%
3Zendesk71%
4Crisp64%

Visibility over time

RecommendationsCompetitor insightsPlatform visibility

Recommendations

Add FAQ schema to pricing pages

Medium

Expand comparison content for high-intent prompts

Hard

Publish case studies for buyer research prompts

Medium

Improve internal linking on product comparison pages

Easy

Live prompt results

Best helpdesk software for startups in 2026?

ChatGPT

Mentions: Intercom, Zendesk, Helpscout

You appear

Gemini

Mentions: Intercom, Zendesk

You appear

Perplexity

Mentions: Zendesk, Freshdesk

Gap

Intercom vs Zendesk for AI customer support?

ChatGPT

Mentions: Intercom, Zendesk

You appear

Claude

Mentions: Intercom, Helpscout

You appear

Gemini

Mentions: Intercom, Zendesk, Crisp

You appear

Refreshed daily from real model responses

Real data

Real shopping prompts, real competitor data

Shoppers ask AI for gift ideas, product comparisons, and brand suggestions. Krastie AI shows whether your store is part of those answers.

  • Monitor category and product-level prompts
  • See which competing retailers AI models recommend
  • Spot visibility gaps before they cost you sales

Built for e-commerce marketing teams

Connect catalog strategy, content, and AI visibility in one place.

Leaderboard

1Intercom (You)98%
2Helpscout86%
3Zendesk71%

Rankings

See when AI recommends your catalog

Track whether your store appears when shoppers ask AI for product and category recommendations.

Competitor insights

Best helpdesk software for startups in 2026?

Mentions: Zendesk, Helpscout

Intercom vs Zendesk for AI support?

Mentions: Freshdesk

Competitors

Monitor rival shelf space

Find the shopping prompts where competing retailers get cited and your brand does not.

Blog posts

AI Customer Support: How to Show Up in ChatGPT Answers

published

Intercom vs Zendesk: AI Visibility Comparison Guide

scheduled

Content

Publish buying guides that get cited

Create category pages and comparison content optimized for AI shopping answers.

Proven results

Buying guides that earn AI traffic

Improve category pages and product content with one workflow for research, writing, and publishing — then measure AI referrals to those pages.

  • SEO scoring for product and category copy
  • Publish through CMS and webhook integrations
  • Attribute confirmed AI visits to specific articles

Krastie-generated article

Intercom vs Zendesk: AI Visibility Comparison Guide

WordPress Published Jun 20
AI traffic attributed

ChatGPT

Confirmed referrals

48

+32%

Perplexity

Confirmed referrals

22

+18%

Claude

Confirmed referrals

11

+9%

81 confirmed AI visits from Krastie-generated posts this month

Start winning AI shopping recommendations

Track your catalog visibility and ship the content that gets your products cited.

Get started free